Data Policy

Effective Date: 1st March 2026

Expert Trade Global Resources Nigeria Limited (ETGR) is a Nigerian technology company providing enterprise software and digital solutions including Point of Sale & Inventory (POSI) Software, School Management Software, Hospital Management Systems, and Security Solutions. This Data Policy explains how ETGR manages, protects, stores, and processes all data across its platforms.

1. Purpose of This Data Policy

This policy exists to:

Protect student, patient, employee, and client data.
Define how ETGR handles all system data.
Ensure confidentiality, integrity, and availability of information.
Comply with Nigerian data protection regulations.

2. Categories of Data

2.1 Educational Data

Student records
Parent and guardian details
Staff and teacher records
Academic performance and results
Attendance and disciplinary records

2.2 Medical Data (Hospital Systems)

Patient records
Medical histories
Billing and appointment records
Staff and operational data

2.3 Commercial Data (POS & Business Systems)

Inventory records
Sales and transaction data
Supplier and employee data
Financial and accounting data

2.4 Technical Data

Login logs
IP addresses
Device and browser information
System performance data

3. Data Ownership

All data entered into ETGR systems belongs exclusively to the institution or business that created it. ETGR does not claim ownership of client, student, or patient data. ETGR acts only as a data processor and custodian.

4. Lawful Data Processing

ETGR processes data strictly for:

System functionality and operations.
Academic, medical, and business administration.
Billing and reporting.
Security and fraud prevention.
Legal and regulatory compliance.

5. Data Security Measures

ETGR applies multiple layers of security including:

Database encryption (data at rest).
SSL/TLS encryption (data in transit).
Role-based access control.
Multi-level authentication.
Audit trails and activity monitoring.
Firewalls and intrusion detection.
Regular system updates and patching.

6. No Data Sharing or Selling

ETGR strictly prohibits:

Selling client or student data.
Sharing data for advertising or commercial use.
Unauthorized disclosure of data.

Data may only be disclosed:

Where required by law.
By written client authorization.
For system security and abuse prevention.

7. Access Control

Access to data is granted strictly on a need-to-know basis. Only authorized ETGR staff or client administrators may access system data. All access actions are logged and monitored.

8. Data Retention

Data is retained only while services are active or as required by law. Upon termination:

Data may be exported to the client.
Data may be archived securely.
Data may be permanently deleted upon request.

9. Data Breach & Incident Response

In the unlikely event of a data breach:

Immediate containment procedures will be initiated.
Affected clients will be notified promptly.
Technical investigations will be conducted.
Corrective security actions will be implemented.
Regulatory authorities will be notified if required.

10. User Responsibilities

Protect login credentials.
Ensure data accuracy.
Do not share system access without authorization.
Report suspicious activity immediately.

11. Compliance

ETGR complies with:

Nigerian Data Protection Regulation (NDPR)
Applicable cybersecurity laws
Institutional data governance requirements

12. Policy Updates

ETGR may revise this Data Policy at any time. Continued use of ETGR systems constitutes acceptance of updated policies.

13. Contact Information

Expert Trade Global Resources Nigeria Limited (ETGR)
Email:solution@etgr.org
Tell: 07015085570
Location: Lagos, Nigeria