Privacy Policy

Effective Date: 1st March 2026

Expert Trade Global Resources Nigeria Limited (ETGR) is a Nigerian technology company founded in 2015 and officially registered in 2017. We develop and operate enterprise software systems including Point of Sale & Inventory (POSI) Software, School Management Software, Hospital Management Systems, CCTV & Security Solutions, and other digital platforms serving schools, hospitals, supermarkets, homes, and enterprises across Nigeria.

This Privacy Policy explains how ETGR collects, uses, stores, protects, and manages personal and institutional data across all its platforms and services. By using our website, software systems, or services, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This policy applies to:

Visitors to our website.
Schools, hospitals, businesses, and organizations using our software.
Students, parents, staff, employees, and clients whose data is processed in ETGR systems.
All ETGR cloud and on-premise software solutions.

2. Information We Collect

2.1 Personal Data

Full names
Email addresses
Phone numbers
Residential or institutional addresses
Gender, date of birth (where applicable)

2.2 Institutional & Operational Data

Student academic records
Staff and employee records
Patient records (for hospital systems)
Inventory and sales records
Attendance, results, billing and accounting data

2.3 Technical Data

IP address
Browser and device information
System logs
Login timestamps

3. Lawful Use of Data

ETGR collects and processes data strictly for:

Providing and maintaining software services.
Academic and institutional administration.
Billing and accounting operations.
System security and fraud prevention.
Customer support and troubleshooting.
Legal and regulatory compliance.

4. Data Ownership

All data entered into ETGR systems by schools, hospitals, or businesses remains the property of the respective institution. ETGR acts solely as a data processor and custodian and does not claim ownership of client data.

5. Data Security & Encryption

ETGR uses industry-standard security technologies including:

Encrypted databases (data at rest)
SSL/TLS encryption (data in transit)
Firewalls and intrusion detection systems
Role-based access control
Audit logging and activity monitoring

Access to data is strictly limited to authorized personnel only and protected by authentication systems.

6. No Sale or Commercial Sharing of Data

ETGR does NOT sell, rent, lease, or trade personal or institutional data to any third party for advertising or commercial purposes.

Data may only be disclosed:

Where required by law or court order.
To protect ETGR’s legal rights.
To prevent fraud or security breaches.
With written client consent.

7. Third-Party Services

Where third-party service providers (e.g., cloud hosting or payment processors) are used, such providers are contractually bound to strict confidentiality and security obligations.

8. Data Retention

Data is retained only as long as necessary to provide services or meet legal obligations. Upon termination of service, data may be:

Returned to the client
Archived securely
Deleted permanently upon request

9. User Rights

Users have the right to:

Request access to their data.
Request corrections.
Request deletion (subject to law).
Restrict processing.
Withdraw consent where applicable.

10. Children & Student Data

ETGR systems process student data only under institutional authority (schools and guardians). ETGR does not independently market to children or collect student data without school authorization.

11. Data Breach Management

In the unlikely event of a data breach:

Immediate investigation will be conducted.
Affected clients will be notified.
Security patches will be deployed.
Regulatory reporting will be performed where required.

12. Compliance

ETGR complies with the Nigerian Data Protection Regulation (NDPR) and other applicable data protection laws.

13. Policy Updates

ETGR may update this Privacy Policy from time to time. Continued use of services indicates acceptance of the updated policy.

14. Contact Information

Expert Trade Global Resources Nigeria Limited (ETGR)
Email:solution@etgr.org
Tell: 07015085570
Location: Lagos, Nigeria